Preventing or blocking video recording is not supported.
We do not support screen recording blocking function because the cost is high compared to the disadvantage of not being able to block the screen recording with a mobile phone.
Instead, security features such as blocking downloads, blocking duplicate logins with the same ID, allowing video output only from specific domains, limiting video duration, watermark security, and IP blocking are supported.
Can I make a purchase rather than a rental?
Purchasing a solution is a 'right of use' that is recognized for only one copy, and this is not ownership, so any actions related to ownership are restricted.
Elearntool only offers a 'lease' method where you pay a monthly fee.
Some people say that if you buy a solution, you can use it for life, but even in this case, you will be using a web server and a video server, so you will have to pay monthly server usage and traffic maintenance costs.
Also, if a problem such as an error occurs while editing the source, you have no choice but to ask the program vendor, which inevitably costs more than the general usage fee.
In the end, we decided that the most economical way for consumers to use the solution was to pay a monthly fee.
Can I access the source via FTP etc?
Elearntool solution does not provide FTP information and does not allow access to the source. Instead, optional functions and template functions are provided, and customization is possible if other functions or changes are required.
Why can't I make calls to Elearntool?
We conduct customer center work by email (firstname.lastname@example.org).
This is because it has the advantage of being able to accurately communicate with e-mail because text and files can be attached, and because records remain, it is possible to assign tasks accurately and conduct tasks responsibly.
We ask for your understanding in this regard. If you have any questions, please send them to us by e-mail and we will respond promptly and accurately.