Occasionally, customers contact us to purchase a program

in order to change or duplicate the program source.
However, the purchase of the solution is a 'right of use' that is recognized only for one copy,
and this is not ownership, so any actions related to ownership are restricted.

Elearntool only offers a 'rent' method where you pay a monthly fee.

It is said that if you purchase the solution, you can use it for a lifetime,
but even in this case, you will be using a web server and a video server,
so you will have to pay for server usage and traffic maintenance every month.

Also, if a problem such as an error occurs while editing the source,
you have no choice but to ask the program vendor,
which inevitably costs more than the general usage fee.

Therefore, Elearntool has determined that the most economical way
for consumers to use the solution is to pay an affordable monthly fee.

A secure server refers to the use of a password for communication with the server

as a measure to protect personal information.
If you look at the domain address bar, there is a part that starts with http://,
but if you install a security certificate, you can start with https://, which enables stronger personal information protection.

To build a secure server, you can purchase a security (SSL-Secure Sockets Layer) certificate and install it on the server.
Elearntool Customer Center can help you with installation if you purchase a security certificate and send the files to us.




[Files required for installation]





  1. To apply a security certificate (http:// ==> https://), first purchase a security certificate (SSL) for the domain. (Security certificates are purchased for each domain.) You can purchase it from your hosting site or where you purchased your domain.
  2. When you purchase a security certificate, please attach crt file, key file, and password from among the provided files. The above file is required for Elearntool to install and apply the security certificate to the server.
  3. When installing the security certificate on the server, a key file password may be required. This is because the password was registered in the key file when purchasing the security certificate, so please send the password as well.




[Security Certificate Purchasing Process]



  • A security certificate (SSL) is issued separately for each domain to enhance the security of the domain. Therefore, when purchasing SSL, a procedure to check whether the purchaser has a legitimate title to the domain is preceded.
  • The simplest of these procedures is the e-mail verification (DCV e-mail verification) procedure, and you will verify your identity by e-mail verification.
  • However, the email required for verification here must be the email listed in the domain's ownership information.
  • You can check the domain ownership information on the site where you purchased the domain, and you can also view it by entering the domain on other domain selling sites.




[After purchasing the security certificate]



  • If you select DCV e-mail identity verification and finish purchasing a security certificate (SSL), a security certificate is issued within a few minutes. This can be checked in the email used to verify your identity, and it is the simplest way to purchase as it is done immediately.
  • When you purchase a security certificate (SSL), you will receive an email for confirmation. (Email in domain information within 5 to 10 minutes)
  • There is a verification code and address (click here) in this email, and if you click the address and paste the code, it will be verified immediately.




For more detailed instructions on purchasing a security certificate (SSL),
please visit Support > Manual > Domain > How to Purchase a Security Certificate.
http://help.elearntool.com/emanual

The initial access URL where the Elearntool solution is installed is connected to the subdomain of the Elearntool domain.

Although Elearntool subdomain does not interfere with access and operation of the installed website, we help to link the customer's domain to the website for the operation of the customer's site.



  1. Please inform Elearntool of the domain address you want to connect to by email (elearntool@gmail.com).
  2. If the domain to be linked is the domain used on the old website, you must first disconnect the domain from the old website before requesting Elearntool to connect the domain.
  3. Please change the nameservers on the site where you purchased the domain as follows. (If you copy and paste the zero domain, the IP is automatically checked.)
  4. If the domain connection operation is completed in Elearntool and the name server change has been made, it will be reflected within 30 minutes to 24 hours.
  5. When the domain is connected, you must purchase and install a security certificate (SSL). (If you purchase a security certificate, the domain address may start with https://.)



DomainIP
1ns1.cafe24.com175.125.93.134
2ns1.cafe24.co.kr112.175.246.232
3ns2.cafe24.com175.125.93.144
4ns2.cafe24.co.kr112.175.247.232


Yes. That's right.
Although Elearntool solution is a service that uses Vimeo's video hosting,
you can sign up for Vimeo separately from using the elearntool solution
and select the service that suits your needs from among Vimeo's products.

If you want a website design or a specific function, Elearntool can support customization.

Customization is for a fee, and the number of work people and work period may change depending on the requested content and function.
If you contact us at Support > 1:1 Inquiry, we will guide you on the cost of customization.