FAQ

All Member/Payment Course/Video Homepage/Design Etc

How do I extend my service?

In Elearntool solution, the maintenance period is counted and you can check the remaining period of use.
When the period of use expires, the site is automatically blocked,
so if you wish to extend the period, please place an order/payment with the remaining period remaining.

How do I order/pay?

Since the Elearntool solution is a 'use after installation' method,
After payment is confirmed, installation work will proceed and you can use it within 24 hours.
Payment methods include credit card and paypal, and long-term payments of 3 months / 6 months with discounts are also available.

How long do I have to wait after paying?

As in general shopping malls,

if you complete your order and payment, it will be checked in the elearntool system.
Installation work is carried out within 24 hours after payment is confirmed,
and when the installation is complete,
access information and manuals will be sent to the email address you ordered.

Can't I create a member myself?

There are three ways to create a member in Elearntool.

(1) Basically, anyone can become a member through membership registration on the website.
Members who have joined in this way can be managed in LMS > Members.

(2) Alternatively, in a state where members are already secured,
the administrator may randomly create IDs for offline members and register them as members
without the need for existing offline members to individually sign up for membership on the website.

In this case, the administrator informs the offline member of the ID and password created by the administrator,
and allows the offline member to directly log in to the website and modify the password.

(3) Lastly, this is a method that can be used
when you need to transfer the information of existing members to Elearntool in bulk,
such as when the homepage is transferred.



First, in LMS > Members, click the Excel download icon at the top of the list
as shown in the image above to download the basic Excel form.
Then, paste the information of the existing member according to the downloaded Excel form,
and then click the Excel upload icon to register in bulk.

In the case of uploading in Excel in this way, in order to register in the DB,
each individual member must complete the process of modifying/checking.
(After clicking the edit button of each member, you can immediately click the save button without any input.)

In Elearntool, you can manage member creation in these three ways.